Housing Assistance Payment (HAP)

Housing Assistance Payment (HAP) is a new social housing support. HAP will replace Rent Supplement for those with a long term housing need.

Am I eligible to apply?
How it works
Making a Payment
Contact Information

 

Am I eligible to apply?

Persons applying for HAP must be a qualified housing applicant(s) before they can apply. Click here for information on applying for council housing.

Back to top

How it works

If you are eligible as an approved housing applicant, you must find your own private rented accommodation (within specific rent caps). The Local Authority will pay the landlord directly and the tenant will pay a rent to the local authority based on the differential rent scheme. The rent will be based on your weekly household income and works in a similar way to the differential rents charged for local authority houses.

For more information please see the Tenant & Landlord documents in the supporting documents below.

Back to top

Making a Payment

You can pay your HAP Rent online. Click here.

You will need your PIN & HAP Recipient ID to make a payment online.

If you require confirmation of PIN/HAP Recipient ID please contact:
HAP Shared Services Centre 
Phone: +353 61 556600

Please Note: You also can check your account balance/pay your HAP Rent by phone.

Phone: +353 61 556600

These facilities are available for use 24 hours a day 7 days a week.

Back to top

Contact Information

HAP Shared Services Centre

Phone: +353 61 556600
Option 1 for tenants
Option 2 for landlords

HAP Limerick

HAP General Queries 061 556200

Please Note: HAP Limerick only deals with HAP queries relating to the area of Limerick City and County.

For general queries not relating to payments please contact your Local Authority.

Back to top

This service is provided by

Community Support Services

Phone +353 61 556000
Location
Limerick City and County Council, Merchant's Quay, Limerick, V94 EH90