Ombudsman Requests

If you feel that you have been unfairly treated or are not satisfied with our decision on your complaint, it is open to you to contact the Office of the Ombudsman. 

By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides an impartial, independent and free dispute resolution service.

Contact Information

The Office of the Ombudsman
6 Earlsfort Terrace
Dublin 2 D02 W773


Phone: +353 1 639 5600

Twitter: @OfficeOmbudsman

Limerick City and County Council is subject to:

  • Directive 2003/98/EC of the European Parliament and of the Council of 17 November 2003 on the re-use of public sector information.
  • The European Communities (Re-Use of Public Sector Information) Regulations 2005 (SI 279 of 2005) which transpose the Directive into Irish law and which came into force on 1st July 2005.

These documents can be obtained on