Accessibility Statement

This is a website accessibility statement from Limerick City & County Council.

Commitment to Accessibility

Limerick City and County Council is committed to making its website accessible, in accordance with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 (S.I. No. 358 of 2020).

This accessibility statement applies to the website www.limerick.ie.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA due to the non-compliances and exemptions listed below.

Non-Accessible Content

Despite our efforts to ensure the accessibility of Limerick.ie, we are aware of some areas that are not fully accessible.

Non-compliance with Accessibility Requirements

Examples of content that may not yet be fully accessible include:

  • Some legacy PDF, Word and other document formats published before September 2018.
  • Some older documents and forms that may not be fully compatible with screen readers.
  • Certain historic images, maps, diagrams or scanned documents that may not contain appropriate alternative text.
  • Some older multimedia content that may not include captions, transcripts or audio descriptions.
  • Certain third-party systems or embedded content that are outside the direct control of Limerick City and County Council and may not fully meet accessibility requirements.

We are actively working to address identified accessibility issues as part of our ongoing website improvement programme.

Disproportionate Burden

Limerick City and County Council does not currently claim any disproportionate burden exemption under the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

Content Outside the Scope of the Regulations

The following content may be exempt from the accessibility requirements:

  • Office file formats published before 23 September 2018 where such content is not required for active administrative processes.
  • Archived website content that is not required for current services or transactions.
  • Third-party content that is neither funded, developed nor under the control of Limerick City and County Council.

Preparation of this Accessibility Statement

This statement was prepared on 28 May 2024.

This statement was last reviewed on 7 July 2026.

The statement is based on:

  • Self-assessment carried out by Limerick City and County Council.
  • External accessibility evaluation and testing.

The website's accessibility has been assessed against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

This statement will be reviewed and updated periodically, and at least annually.

Feedback and Contact Information

We welcome feedback on the accessibility of Limerick.ie.

If you encounter accessibility barriers or require information in an alternative format, please contact us:

Phone: +353 61 556000

Email: customerservices@limerick.ie

Address:
Limerick City and County Council
Merchant's Quay
Limerick
V94 EH90

You may contact us to:

  • Report accessibility issues with the website.
  • Request information in an accessible format.
  • Request accessible versions of documents.
  • Seek clarification regarding inaccessible content.
  • Make a complaint regarding accessibility compliance.

We aim to acknowledge and respond to accessibility requests within 5 working days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility request, complaint or notification, you may avail of the complaints and redress procedures available under Irish legislation.

Information on rights and complaints mechanisms is available under:

Further information can be found from:

Technical Specifications

Accessibility of Limerick.ie relies on the following technologies working with the particular combination of web browser and any assistive technologies or plugins installed on your device:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Accessibility Measures

Limerick City and County Council takes the following measures to support accessibility:

  • Integrating accessibility requirements into procurement practices.
  • Including accessibility considerations in website design, development and maintenance.
  • Providing staff awareness and training where appropriate.
  • Monitoring website accessibility and addressing issues identified through audits and user feedback.
  • Promoting accessibility as part of ongoing digital service improvement.