Irish Water & Wastewater

Irish Water is Ireland’s new national water utility that is responsible for providing and developing water services throughout Ireland. 

Incorporated in July 2013 as a semi-state company under the Water Services Act 2013, Irish Water brings the water and wastewater services of the 34 local authorities together under one national service provider.

Irish Water has taken over the responsibilities from these local authorities since January 2014. Irish Water is now responsible for the operation of public water & wastewater services, including management of national water & wastewater assets, maintenance of the water / wastewater system, investment and planning, managing capital projects and customer care and billing.

As well as responsibility for these public services, Irish Water will also be making capital and investment decisions regarding the country’s infrastructure on a national basis.

Irish Water is accountable to two regulatory bodies – the Commission for Energy Regulation (CER), who is the economic regulator for the water industry, and the Environmental Protection Agency (EPA), who is the environmental regulator.

Contact Irish Water for further information or to report an issue relating to:

Contact Irish Water

Irish Water
PO Box 860
South City Delivery Office
Cork City

For information on any scheduled works in your area that may affect your supply, please click here
You can filter your search by Alert Type and County.

Twitter: @IWCare

Customer Queries, Water Supply, Metering & Emergencies etc
Phone: 1800 278 278 / 01-707 2828

Lines are open 24 hours a day, 7 days a week.

Billing, Registration and General Account Enquiries
0818 778 778 / 01-707 2824

Lines are open 8am - 8pm, Monday to Friday
9am - 5.30pm, Saturday

Please contact your local authority for information or issues relating to:

  • Group water schemes & private well grants
  • Surface water drainage
  • Flood management