COVID-19 (Coronavirus)

Limerick City and County Council will continue to provide essential services to the people of Limerick despite public offices being closed.

All our public offices are closed until further notice, following direction from the government. This is to help in the prevention of the spread of Covid-19 (Coronavirus).

We will continue to work for the people of Limerick during this crisis period, while also supporting the HSE in its work. All our departments are providing essential services at this time.

Please #StayAtHome to save lives.

    We can be contacted by:

    • Telephone: 061 556000
    • Email: customerservices@limerick.ie
    • Online: Through 'My Limerick’ on www.limerick.ie
    • For Area Offices, please telephone your local office
    • For Homeless Services, please telephone 061 481212 (Out of Hours 1800 606060)

    A message from Limerick City and County Council’s Chief Executive Dr Pat Daly

     

    Impact on Service Provision

    A number of services have to be curtailed due to social/ physical distancing and other guidance from the government and health experts.

    • Housing Maintenance - Essential maintenance only, please see here for more details.
    • Housing Aid Grants - Housing Adaptation Grant Scheme, Mobility Adaptation Grant Scheme and Housing Aid for Older Persons Grant Scheme – New procedures have been implemented, please see here for more details.
    • Thermal Upgrades - Work has been deferred until a later date.
    • Gortadroma Civic Amenity site open to the public on Wednesdays only (regular hours of 9am to 3pm (closed for lunch 1pm - 1.30pm).
    • Reduced rosters for Street Cleaning to reflect reduced usage and demand
    • Dog Control as required on a call-out basis. Horse Control remains in place.
    • Road Maintenance - Emergency and Winter Maintenance Only.
    • Flood Defence Maintenance - as required
    • Housing Matters such as Allocations, RAS, Leasing - Emergency situations only
    • Parks remain open but playgrounds and skate parks are closed (you must obey social/ physical distancing and other guidance, including only being 2kms from home)
    • Restrictions at Lough Gur (certain narrow walkways and toilet facilities are closed. You must obey social/ physical distancing and other guidance including only being 2kms from home).
    • Motor Tax services can be accessed online here or applications that are posted to our offices will be processed.

    All our Civic Amenity sites in Kilmallock, Mungret and Newcastle West remain open to the public, operating their normal opening hours. Again, please practice social/ physical distancing.

    Burials in Council-operated cemeteries are continuing as normal. However, strict physical distancing precautions are in place around open plots and access during burial is restricted.

    All of these measures are being put in place to ensure that essential services are provided and that we are helping to minimise the spread of Covid-19.

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    Limerick City and County Council Staff Updates

    Please click here for relevant, up to date information for Limerick City and County Council employees on any issues that may arise in relation to their work and the ongoing situation with Covid-19. 

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    Community Helpline

    dedicated community support helpline is in operation from 8am - 8pm seven days a week for vulnerable people seeking assistance with daily needs. These will include shopping, prescriptions, supplies, information or other suitable requests.

    The ‘Limerick COVID-19 Community Response’ helpline is 1800 832 005 or email covidsupport@limerick.ie

    Those wishing to volunteer to assist with the ‘Limerick COVID-19 Community Response’ are asked to email volunteer@limerick.ie or fill in this volunteer form.

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    Business Supports

    • Limerick City and County Council recognises the financial pressures being experienced by certain sectors and encourages any ratepayers experiencing difficulties in paying their commercial rates to get in contact.
    • A variety of supports have been made available to help firms.
    • The Business Restart Grant gives direct grant aid to micro and small businesses to help them with the costs associated with reopening and reemploying workers following the Covid-19 closures. The Grant is available to businesses with a turnover of less than €5m and employing 50 people or fewer, which were closed or impacted by at least a 25% reduction in turnover out to 30 June 2020.

      The grant is a contribution towards the cost of re-opening or keeping a business operational and re-connecting with employees and customers.

      They will be equivalent to the rates bill of the business in 2019, with a minimum payment of €2,000 and a maximum payment of €10,000. Apply for the Business Restart Grant here.

    • A Trading Online Voucher (TOV) scheme is now available to eligible SMEs with up to 10 employees, offering small businesses and retailers the opportunity to apply for a website development grant to the value of €2,500, with co-funding of 10% from the business. A business can apply for a second voucher where upgrades are required. Funding can be used to help build a new website or towards adding payment facilities or booking systems to their website or to develop new apps for their customers. Funding can be used for subscriptions to low cost online retail platform solutions to help businesses establish a retailing presence online.It is managed by the Limerick Local Enterprise Office.

    • The Local Enterprise Office (LEO) Limerick is there to support local businesses and help ensure they are in the strongest position possible in the face of this unprecedented and continuously evolving crisis.

      The expert staff at LEO Limerick are there to advise and support any small business experiencing difficulties at this time. Business Advisors will offer a discreet one-to-one discussion by phone or other means to suit the business owner.

      Among the supports which can be accessed through LEO Limerick are cash flow supports and supports from Enterprise Ireland...learn more.

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    Government and Health Updates

    • The Government has published a National Action Plan on Covid-19 to minimise the risk of people becoming unwell; to minimise, in particular, the health, wellbeing and social impact for people who may be at greater risk; to reduce, to the extent possible in the context of a public health emergency, the economic and social disruption associated with the Covid-19 outbreak

    • We advise the public to adhere to the recommendations from the Department of Health with regards to protecting yourself and others and if you have been to an affected area please note advice.

    • The Government of Ireland’s website and Health Service Executive (HSE) website is providing the most up-to-date information to citizens and businesses.

    • Advice about health and wellbeing during the Covid-19 pandemic is available on Healthy Limerick, click here.

    • Download Overview of Re-opening Phases commencing May 18th, click here.

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    Travel and Public Transport

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    Planning

    Applications are still being accepted by Limerick City and County Council by post or hand delivered to our office in Dooradoyle following an appointment.

    From Monday 25th May, the planning public counter will be available to members of the public by appointment.

    As per normal, planning applications are available online, while pre-planning meetings will continue to be facilitated via electronic means and/or phone calls.

    Please telephone 061 556556 or email planning@limerick.ie in relation to any queries.

    Planning & Development Act 2000 (as Amended) - Emergency Measures in the Public Interest

    The period from 29th March to 23rd May (both dates inclusive), referred to as the ‘emergency period’, is excluded for the purposes of calculating time limits as regards the processing of a planning application under the 2000 Planning Act and their Regulations. The submission deadline and decision due dates for files received after 21st Feb are available here. Please be further advised that this period may be further extended by Ministerial Order.

    The period from 29th March to 23rd May (both dates inclusive), referred to as the ‘emergency period’, is excluded for the purposes of calculating time limits as regards the processing of a planning application under the 2000 Planning Act and their Regulations. The appeal dates for files received after 21st Feb are available here. Please be further advised that this period may be further extended by Ministerial Order.

    Please Note:  While every care has been taken to display accurate information, the local authority will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within. Should you need to rely on information provided in these pages please obtain separate confirmation from the staff at the Planning Public Office.

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    Attractions and Events

    • All indoor mass gatherings of more than 100 people and outdoor mass gatherings of more than 500 people have been cancelled. This advice will be in force at least until 29th March 2020.
    • All cultural institutions and many local visitor attractions will be closed until 29th March or until further notice. 
    • We recommend you to check with relevant organisers and/or venues for latest updates.

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    Group Water Schemes

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